Human Resources Assistant

Human Resources Department · San Gabriel, California
Department Human Resources Department
Employment Type Active - FTE 100%
Minimum Experience Mid-level
Compensation Salary is commensurate with prior experience, education, and abilities.

Help make a difference in your community and beyond!


Since 1981, 211 LA County has been a leader in the Information and Referral industry by providing access to comprehensive social services and disaster support for Los Angeles County residents, 24 hours a day, 7 days a week. 211 LA County software engineers work as a team to design solutions that help to deliver on-demand information and referrals connecting people in need to over 45,000 services and services programs available throughout the county. The impact of the work is immediate, and meaningful, but we’re just getting started. We’re actively looking to grow our development team to allow us to extend our reach beyond LA County and set a new standard for information and referral delivery nationally. Be part of a team developing technology for good.



211 LA seeks a Human Resources Assistant that is motivated and enthusiastic about 211 LA’s non-profit driven mission and passionate about helping to create systems and processes aimed at improving the lives of the most disadvantaged and neediest families and individuals. The ideal candidate is a team player that is well organized, has strong communication skills, and a strong ability to work collaboratively and harmoniously with other highly skilled professionals. Particularly interested in individuals that are able to serve in a supportive capacity but also able to provide team leadership as necessary.


The Human Resource Assistant primarily supports the Human Resources Manager by providing administrative/clerical support, assisting with agency policies, practices and guidelines. Will assist management with other administrative duties to ensure the smooth delivery of Human Resources Services to all team members.  May additionally provide support to other executive and/or senior staff as needed. 




  • Provide administrative support to the Human Resources Manager through proactively managing Google calendars, answering phones and maintaining paper and electronic files for the Human Resources department.
  • Process, verify, and maintain documentation relating to personnel activities such as FMLA leave of absences, short term disability claims, staffing, recruitment training, performance evaluations, and classifications.
  • Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  • Examine employee files to answer inquiries and provide information for authorized persons and organizations.
  • Compile and prepare reports and documents pertaining to personnel activities.
  • Assist HR team with the hiring process, including submitting job postings online, scheduling candidate interviews and employee reference checks.
  • Process and review employment applications in order to evaluate qualifications or eligibility of applicants and refer them to hiring personnel.
  • Phone screen job applicants to obtain and verify information used to screen and evaluate them.
  • Inform job applicants of their acceptance or rejection of employment.
  • Partner and support the Human Resources Manager with the preparation for new hires joining the company, including such things as IT set-up, payroll set-up, completion of new hire paperwork, and new hire introductory emails.
  • Coordinate logistics for new hire orientations and employee training sessions, including creation of benefits packets, new hire orientation packets and exit packets
  • Serve as a contact for new hires throughout the on-boarding process and answer questions regarding HR programs, policies, resources and procedures.
  • Assist in arranging for in-house and external training activities.
  • Offer help in the evolution of current or new employee recognition and engagement programs.
  • Serves as a wellness champion, creates weekly wellness newsletter to improve the health and culture of the workplace. 
  • Perform other duties and assignments in accordance with established Agency mission and values.    



  • Ability to work well under pressure, exercise good judgment and perform daily duties with minimal supervision. 
  • Ability to interpret and apply knowledge of State, Federal and Agency standards to comply with regulations.
  • Ability to use discretion and maintain a high level of confidentiality in correspondence and information shared.
  • Demonstrated problem solving skills and the ability to identify and resolve problems in a timely manner; gather and analyze information skillfully.
  • Excellent listening, face to face, and verbal communication skills; friendly, approachable, and professional customer service attitude.
  • Excellent written communication skills; ability to read, write, and comprehend in order to effectively edit work by proofing for spelling and grammar; present numerical data effectively.
  • Ability to prioritize and plan work activities; uses time efficiently in a rapidly changing environment.
  • Ability to work effectively with people of diverse cultures, ages, and economic backgrounds.
  • Comfortable preparing, delivering, and continuously improving presentations and public speaking and training skills. 
  • Ability to work in group settings; collaborative teamwork. 
  • Effective and comprehensive computer skills including Microsoft Office, Google Docs or equivalent (Word, basic Excel, PowerPoint); including the ability to use or adapt to new computer programs, software, equipment, and/or hardware. 
  • Experience with BambooHR and ADP; creating and preparing reports.
  • Ability to remain available for undetermined scheduling to respond to county emergency response in the event of an unforeseen emergency or disaster. 





  • Minimum of 2 years’ experience in an administrative role preferred.
  • Minimum of 2 years’ experience using Human Resource Information Systems (HRIS) preferred.
  • A Bachelor’s Degree or equivalent experience.



You must have:

  • Solid internet connection (50 MBPS)
  • Quiet space without distractions
  • Must be able to work independently and get the job done



Annual salary is commensurate with prior experience, education, and abilities.



  • Full Medical, Dental, Vision and Chiropractic/Acupuncture Coverage.
  • 401(k) Plan; with 4% Employer Contribution (After 1 Year of Employment).
  • Employer Sponsored Basic Life Insurance.
  • Voluntary Supplemental Life Insurance and Long-Term Disability Insurance.
  • Employee Assistance Program (EAP).
  • Voluntary Pet Insurance (VPI).
  • Voluntary Flexible Spending Account.





As a 211 LA County Human Resources Assistant  you will regularly be required to: work at a desk, conference table and work at a computer for extended periods of time. You will be frequently required to walk, sit, stand, lift up to 25 pounds unassisted, setup tables and canopies, and drive to locations to attend meetings and events. 




The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


While performing duties of this job, the employee is regularly required to: work in an indoor climate-controlled environment with moderate noise levels and have contact with the public, and work outdoors at events with moderate to high noise levels and extensive contact with the public.  


The employee is frequently required to: work in an environment with office machines, and to travel to off-site locations for meetings or other agency business.



Veterans or Former Military Welcomed

211 LA County is an equal opportunity employer and complies with all applicable federal, state and local employment laws. 211 LA County strictly prohibits and does not tolerate discrimination because of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, age, disability, military status, or genetic information. This applies to all stages of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment. 


211 LA County complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, 211 LA County will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. 211 LA County will also provide reasonable accommodations for an employee’s sincerely held religious beliefs or practices, unless doing so will create an undue hardship. 211 LA County prohibits, any form of discipline, reprisal, intimidation or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim or cooperating in related investigations.

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  • Location
    San Gabriel, California
  • Department
    Human Resources Department
  • Employment Type
    Active - FTE 100%
  • Minimum Experience
  • Compensation
    Salary is commensurate with prior experience, education, and abilities.