Make a Difference in Your Community! Since 1981, 211 LA County has been a leader in the Information and Referral industry by providing access to comprehensive social services and disaster support for Los Angeles County residents, 24 hours a day, 7 days per week to over 28,000 health and human service programs.
211 LA is seeking an experienced Program Manager to develop, implement, and oversee 211 programs. As a Program Manager you will be responsible for program design, stakeholder engagement, planning, organization, resourcing, team management, and meeting program goals, with support from your direct supervisor.
The Community School Initiative (CSI) is an exciting new project being led by the LA County Department of Mental Health (DMH) and Office of Education (LACOE), in partnership with targeted school districts. The initiative aims to bring community services into schools, increase parent engagement, and create networks of resources for parents and students. 211 LA will play a critical role in educating and connecting school staff, parents, students, and community service providers through our I&R outreach, and resource team expertise and services. The Program Manager for the 211 LA CSI Outreach Program will be responsible for building relationships with individual schools and school district leadership, managing the team of Outreach Coordinators, ensuring contract compliance and high quality service, and tracking program metrics and outcomes. The ideal candidate will have experience working with multiple k-12 school administrations in Los Angeles County and be skilled at navigating the educational system and politics as well as working with families or social services.
POSITION ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
Program Development and Implementation:
Stakeholder Engagement and Project Management:
Performance Monitoring and Reporting:
IDEAL CANDIDATE WILL HAVE:
REQUIRED EDUCATION AND/OR EXPERIENCE:
This position is remote, you must have:
Salary is commensurate with prior experience, education, and abilities.
This position is remote, you must have:
Solid internet connection (10MBPS)
Quiet space without distractions
Must be able to work independently and get the job done
As a 211 LA County Program Manager you will regularly be required to: work at a desk, conference table and work at a computer for extended periods of time. You will be frequently required to walk, sit, stand, lift up to 25 pounds unassisted, setup tables and canopies, and drive to locations to attend meetings and events.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of this job, the employee is regularly required to: work in an indoor climate controlled environment with moderate noise levels and have contact with the public, and work outdoors at events with moderate to high noise levels and extensive contact with the public.
The employee is frequently required to: work in an environment with office machines, and to travel to off site locations for meetings or other agency business.
Veterans or Former Military Welcomed
211 LA County is an equal opportunity employer and complies with all applicable federal, state and local employment laws. 211 LA County strictly prohibits and does not tolerate discrimination because of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, age, disability, military status, or genetic information. This applies to all stages of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.
211 LA County complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, 211 LA County will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. 211 LA County will also provide reasonable accommodations for an employee’s sincerely held religious beliefs or practices, unless doing so will not create an undue hardship. 211 LA County prohibits, any form of discipline, reprisal, intimidation or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim or cooperating in related investigations.
Schools, Education, Outreach, Networking, Referrals, Remote, Work From Home
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